Returns & Exchanges
At BETAFPV, we stand by the quality of our FPV drones and components, offering a 30-day return policy for unused items to ensure you have the best flight experience. If you encounter any technical issues or need to initiate a return, our dedicated support team is here to assist you through the RMA process.
Return Process
- 1.Submit a Support Ticket
Contact our technical support team through the official BETAFPV website to initiate a Return Merchandise Authorization (RMA) request with your order details.
- 2.Technical Assessment
For electronic components or drones, our engineers will review your flight logs or photos to determine if the issue is a manufacturer defect or requires standard repair.
- 3.Secure Packaging
Once your RMA is approved, securely pack the items in their original packaging, including all accessories and cables, to prevent damage during transit.
- 4.Refund or Replacement Processing
After our warehouse receives and inspects your return, we will process your refund to the original payment method or dispatch your replacement unit within 5 business days.
